ServiceNow - Orlando, FL

posted 4 months ago

Full-time - Senior
Orlando, FL
5,001-10,000 employees
Professional, Scientific, and Technical Services

About the position

The role involves leading product strategy for Digital Technology Sales Transformation products, including Dynamics CRM, to support ServiceNow's growth to over $20B in revenue. The position requires driving large cross-functional programs, defining a vision for CRM and GTM products, and providing critical insights to the executive team for informed decision-making. The successful candidate will also be responsible for guiding employees towards achieving business outcomes and career growth, while integrating usability studies and market analysis into product requirements.

Responsibilities

  • Lead product strategy for Digital Technology Sales Transformation products, including Dynamics CRM.
  • Drive large cross-functional programs balancing risks and achieving aggressive deadlines.
  • Define a north star vision for CRM and GTM products with a strategy for delivery and execution.
  • Provide critical insights and status updates to the executive team for program prioritization and resource allocation.
  • Direct employees to deliver business outcomes and achieve career growth objectives.
  • Communicate product priorities and build consensus across teams.
  • Assume leadership responsibilities as an accountable owner committed to outcomes.
  • Integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction.
  • Translate complex problems into easily understood requirements and provide solutions.

Requirements

  • 15+ years of experience in people and technical program management.
  • Strong GTM product background with a proven track record of delivering and transforming GTM products.
  • Strategic mindset with strong leadership skills and a history of driving product partnerships.
  • Experience in product management and/or corporate development in SaaS companies.
  • Knowledge of Sales, Sales Operations, Marketing, Partner & Customer life cycle.
  • Fanatical about customer success and driving long-term customer value.
  • Highly data-driven with a commitment to customer engagement and value realization.
  • Excellent verbal and written communication skills, including the ability to chair sessions and host webinars.
  • History of managing highly engaged, successful teams.
  • Ability to thrive in a rapid growth, fast-paced environment.
  • Excellent communication skills at all organizational levels.
  • PMP, Six Sigma, and/or Agile certifications are a plus.
Job Description Matching

Match and compare your resume to any job description

Start Matching
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service