Director - Strategic Sales (RVP West)

About the position

We are seeking a seasoned and transformational Sales Director (RVP) to lead the Strategic sales segment for the West -North America business. This leader will be responsible for delivering aggressive top-line revenue growth by driving new business through the implementation of scalable, repeatable, structured go to market processes. Reporting to the VP of Strategic Sales for North America, you will ensure strategic sales strategy is successfully implemented across the region, delivering regional financial target attainment. You will build and lead a team of high performing Account Executives known for closing large deals and consistently exceeding quotas.

Responsibilities

• Set and execute an aggressive customer acquisition strategy that will accelerate revenue growth.
• Execute complex sales cycles with CXOs, leveraging executive presence to access, accurately identify and understand the key buying influencers pertaining to an opportunity.
• Evangelize a business impact and value outcome provocative point of view translating into positioning Freshworks as a AI-led platform transforming innovation and cost reductions.
• Coach, mentor and attract talent who exude leadership traits and skills.
• Identify new opportunities, winning large pursuits with strategic customers, creating end-to-end sales life cycle, direct and through the field.
• Report weekly, monthly, and quarterly cadence to all key stakeholders to facilitate understanding of customer and market conditions that delivers consistent achievement of quarterly and annual targets.
• Ensure internal processes are followed, including team’s adherence to tracking customer and transactional information in CRM system and other sales and operational processes.
• Define new processes to increase overall productivity and forecast accuracy.
• Travel to company, customer and partner events in support of sales efforts.

Requirements

• 10+ years of proven enterprise/strategic software sales
• 5 to 7+ years managing quota carrying software or technology sales professionals.
• Extensive understanding of emerging CX, ITSM, CRM industry trends, including channels and key players in the competitive landscape.
• 4-year university degree required or equivalent work experience.

Benefits

• Multiple options for dental, medical, vision, disability and life insurances.
• Equity + ESPP.
• Flexible PTO.
• Flexible spending.
• Commuter benefits.
• Wellness benefits.
• Adoption and parental leave benefits.