LTD Case Coordinator

Full-time - Entry Level

Hybrid - West Hills, CA

Professional, Scientific, and Technical Services

About the position

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work.

Responsibilities

• Processes Permanent Total Disability claims and claims in non-payment status.
• Provides appropriate documentation to LTD Manager for reporting purposes.
• Refers cases to LTD Supervisor, LTD Manager, or Project Manager as appropriate.
• Communicates status on decisions to client, claimant and supervisor.
• Reviews Explanation of Benefits reports; maintains the Pension Explanation of Benefits log.
• Maintains and updates LTD data.
• Prepares LTD files for claims management processing.
• Handles payroll changes and errors.
• Performs other duties as required.
• Supports the organization's quality program(s).

Requirements

• High school diploma or GED required.
• Two (2) years of medical disability experience or equivalent combination of education and experience required.
• Excellent oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Strong organizational skills.
• Excellent interpersonal skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Benefits

• medical
• dental
• vision
• 401k and matching
• PTO
• disability and life insurance
• employee assistance
• flexible spending or health savings account
• other additional voluntary benefits