Dispatcher

Riviera Beach, FL

Air Transportation

About the position

Manages, contracts, schedules, monitors, and prioritizes vendor trucking activities according to booking, vessel departure, and service standards. Manages driver activities and schedule drivers as appropriate to maintain compliance with DOT regulations and Tropical Shipping Policies and rules. Maintains controls over equipment utilization, customer satisfaction, and adherence to tight time frames. Update company systems promptly with pertinent data to ensure accuracy and efficient handling of cargo. Manages the planning of jobs and Vendor selection to obtain the best Vendor match for customer requirements for Hazmat Loads, Overweight, over dimensional, truck size and LCV drivers. Manages Tropical drivers' hours, evaluating drivers to ensure compliance with DOT and Tropical Policies and rules. Adjust drivers' hours as needed according to freight volumes. Updates data into Tritium System & updates data when needed. Address changes, voyage changes, Act. Also updates T-link to ensure customers are charged. Assigns driver and equipment and confirms with customers via e-mail and or phone. Delivery time, location and equipment type and size. Monitors several e-mail accounts to verify vendors are ready for next assignment and or issues at location to be addressed. Create work orders when needed both in T-link and Trinium for reposition moves. Add assessorial request in system under correct vendor and provide back authorization number for vendor to be paid. Also ensures the accuracy of rates. Communicate with both internal and external customers to coordinate Pick-up/ deliveries, adding change of equipment, voyage or time change. Request out of route miles when needed and adds into system. Performs all other assigned duties.

Responsibilities

• Manages vendor trucking activities according to booking, vessel departure, and service standards.
• Schedules drivers and manages driver activities to maintain compliance with DOT regulations.
• Maintains controls over equipment utilization and customer satisfaction.
• Updates company systems with pertinent data for efficient handling of cargo.
• Plans jobs and selects vendors for Hazmat Loads, Overweight, over dimensional, truck size and LCV drivers.
• Evaluates drivers to ensure compliance with DOT and Tropical Policies.
• Adjusts drivers' hours according to freight volumes.
• Updates data into Tritium System and T-link.
• Assigns driver and equipment, confirming details with customers.
• Monitors email accounts for vendor readiness and issues.
• Creates work orders in T-link and Trinium for reposition moves.
• Adds assessorial requests in the system and provides authorization numbers.
• Communicates with customers to coordinate pick-up/deliveries and changes.

Requirements

• High School Diploma or equivalent.
• Three years experience in Trucking Dispatch.
• Valid Local Driver's License.

Benefits

• Office Environment - Manual dexterity to perform repetitive motion tasks on computer.
• Ability to bend or stoop to retrieve lower shelf files.
• Ability to reach overhead to retrieve upper shelf files.
• Ability to sit 1/3 - 2/3 of day.
• Ability to work on feet for 1/3 - 2/3 day.