District Manager - Facility Management

$140,000 - $160,000/Yr

Aramark - Washington, DC

Full-time - Mid Level

Washington, DC

Food Services and Drinking Places

About the position

The District Manager is responsible for providing the overall vision, planning, direction, and control to assigned units for a geographic district normally generating $12-30M+ in revenue. This key leadership role is accountable for the execution of our General Management program, with a focus on growth, cost, and productivity, leading people, and delivering financial commitments. Whether focused on multiple sites for a single client or multiple clients, the key success measures of a District Manager include Revenue Growth, EBIT, Margin, Consumer Satisfaction, Client Loyalty, and Employee Engagement. In this role, frequent travel to client sites throughout the district is expected. The ideal candidate will be based in the Washington, DC metro area and have experience supporting Sports and Entertainment and/or Convention Center operations. This position will support the Virginia, Washington, DC, and New Jersey market.

Responsibilities

• Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units.
• Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients, and consumers.
• Coach & mentor employees by crafting a shared understanding about how and what needs to be achieved.
• Reward and recognize employees and identify and engage top talent to develop team members to their fullest potential within the organization.
• Plan and lead team management meetings and ensure safety and sanitation standards in all operations.
• Establish and maintain effective client and customer rapport for a mutually beneficial business relationship.
• Identify client needs and communicate operational progress while understanding contractual obligations and leveraging opportunities.
• Facilitate and support new business and retention activities, ensuring team completes customer satisfaction surveys in all locations.
• Build revenue and manage budget with sensitivity to costs and client needs, ensuring the completion and maintenance of P&L statements for the district.
• Provide oversight and take ownership to deliver client and company financial targets using Aramark systems.
• Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives, ensuring value through efficient operations, appropriate cost controls, and profit management.
• Ensure consistent application of Aramark’s operating standards and processes with a particular focus on efficiency standards.
• Ensure unit managers maintain a safe and healthy environment for clients, customers, and employees.

Requirements

• Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries.
• Demonstrated leadership skills with a broad knowledge of management practices, business judgement and client/consumer interaction.
• Confirmed ability to hire, assess, develop and grow hard-working talent.
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
• Established communication and teamwork skills to work with all levels on the organization from the front line associate through leadership.
• Proven success in a repeatable business model, including leading through change and turnaround initiatives.
• Bachelor’s degree is generally required to be successful; advanced degree in business or related field is preferred.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Work/life resources
• Retirement savings plans like 401(k)
• Paid days off such as parental leave
• Disability coverage