District Manager

Full-time - Mid Level

San Francisco, CA

About the position

The District Manager at Akash Management, LLC, operating as Wingstop, is responsible for overseeing multiple restaurant locations within a district. This role focuses on ensuring that each restaurant meets operational standards, delivers exceptional guest satisfaction, and adheres to company policies. The District Manager plays a crucial role in training and developing management teams, analyzing business performance, and implementing corrective actions as necessary to achieve financial goals.

Responsibilities

• Ensure all employees in the district are trained, motivated, and empowered to deliver total guest satisfaction.
• Evaluate each restaurant's QSC (Quality, Service, Cleanliness) standards and provide regular feedback and coaching.
• Communicate customer comments and concerns to the appropriate Restaurant Manager and follow up to ensure resolution.
• Ensure General Managers and GMITs receive appropriate orientation, training, and development opportunities.
• Train, coach, and provide regular performance feedback to motivate and improve employee performance.
• Evaluate overall performance of General Managers and GMITs based on communicated standards and expectations.
• Provide effective training and follow-up on new products, programs, and changes.
• Recruit new General Managers and GMITs and prepare employees for promotion.
• Analyze business performance and initiate corrective actions when deviations occur from financial expectations.
• Support company-wide marketing programs and evaluate local restaurant marketing strategies.
• Ensure business and personnel practices comply with laws and company policies.
• Serve as a role model and set a positive example for the team in business and personnel management.
• Negotiate vendor contracts for the districts and follow company approval processes.
• Uphold company food safety, handling, and sanitation requirements.

Requirements

• College degree in business administration, restaurant management, or finance preferred, or equivalent work experience.
• Management experience in the restaurant industry.
• Strong communication skills, both verbal and written.
• Time management and organizational skills.
• Financial and analytical aptitude, including planning, budgeting, scheduling, and P&L management.

Nice-to-haves

• Basic knowledge of computers.
• Team building skills.
• Problem-solving skills.

Benefits

• Competitive salary ranging from $75,000 to $100,000 per year.