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Columbia Sportswear - Kittery, ME

posted 21 days ago

Part-time - Entry Level
Kittery, ME
Apparel Manufacturing

About the position

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient check out process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team support Columbia Sportswear Company's mission of 'Connecting Active People with Their Passions.' As a Retail Associate II you will serve as a brand ambassador to provide exceptional customer service; contributing to the profitability and customer experience in the store. Within this role you will employ your natural problem solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportswear Companies values to enhance customer service and teamwork. The Retail Associate II role is only used for Retail Associates who are in the Designated Key Holder Program.

Responsibilities

  • Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits and availability; engage with consumers to understand their needs and preferences.
  • Maintain store standards for visual merchandising, cleanliness, safety; retrieves merchandise from sales floor, stock room, or other inventory locations.
  • Perform all required cash register transactions efficiently and accurately.
  • Contribute to store profitability by receiving, handling, replenishing and processing incoming and outgoing product flow in the stores accurately and efficiently.
  • Perform designated keyholder duties as needed which may include opening and closing store duties.

Requirements

  • No specific education required (High School Diploma or GED preferred)
  • 2 (or less) years of experience in position or specialization
  • Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone

Benefits

  • Flexible work schedules with opportunities for advancement.
  • Wellness time off to support your health and wellness journey.
  • Employee Discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear.
  • Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more!
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