Documentation Specialist - Canada

Ontario, CA

Air Transportation

About the position

Responsible for shipment verification process from tally receipt until cargo is cleared to load. Maintains successive customer contact to expedite cargo movement from clear to load status, ensuring appropriate export documents have been received and verified. No budgetary or supervisory responsibilities.

Responsibilities

• Retrieves tally or invoice in order of receipt from incoming bin to perform shipment verification process.
• Reviews tally to determine if all documents required to prepare cargo for shipment are received.
• Follows up with appropriate parties (i.e., shippers, consignees, or freight forwarders) regarding incomplete documentation to obtain information and process the necessary paperwork required for export shipments.
• Prepares bonds, when necessary, to expedite shipment.
• Contacts customers to resolve any discrepancies identified in shipment verification process.
• Makes appropriate changes to the tally and records information regarding changes in the Traffic database system.
• Coordinates any changes in the cargo destination with Operations for restickering of the freight.
• Performs other duties as requested.

Requirements

• High School Diploma or equivalent.
• Two years experience in office/clerical operations.
• Ability to type 30 WPM.
• Valid Canadian Driver's License.