DPS - DLD - License Specialist II, Reg Ops - 0171

State Of Texas • Port Arthur, TX

398d • $42,311 - $42,311

About The Position

The License Specialist II position at the Texas Department of Public Safety involves performing licensing and permitting work in a Regional Operations Field office. The role requires reviewing applications, ensuring compliance with regulations, and interacting with the public to provide information about driver licensing procedures. The specialist will administer tests, approve applications, and maintain accurate records while working under general supervision.

Requirements

• Graduation from a standard senior high school or the equivalent.
• Minimum of one year of general office, volunteer, or customer service experience.
• Valid driver license required.
• Certification as a Commercial Knowledge Examiner (CCKE) required within the first six months of employment.
• Working knowledge of TXDPS, State and Federal regulations, legislation, guidelines, policies, and procedures.
• Ability to exercise poise, tact, and diplomacy in professional relationships.
• Organizational skills to prioritize in a multi-demand environment.
• Presentation and communication skills to deliver clear and concise information.
• Analytical reasoning and attention to detail to examine data and identify trends.
• Proficiency with Microsoft Office Suite and standard office equipment.

Nice To Haves

• Cash handling experience is preferred but not required.

Responsibilities

• Meet and deal with the general public in a professional and courteous manner.
• Answer general questions pertaining to applications for various types of driver licenses and identification cards.
• Receive and review original and permit applications, duplicates, modifications, and renewals.
• Determine the legal needs and requirements of driver license and identification card applicants.
• Screen application forms to ensure applicant qualification.
• Approve applications for licenses and permits based on state regulations and agency policies.
• Provide interpretation of licensing and permitting requirements and applicable agency and statutory requirements.
• Perform basic checks of physical driving capabilities of applicants.
• Inspect motor vehicles for safety prior to road tests.
• Issue licenses and permits, collect appropriate fees, and prepare receipts.
• Advise applicants of suspensions, cancellations, and revocations.
• Administer written, oral, or other tests to license permit applicants.
• Schedule applicants for driving tests and operate automated testing machines.
• Provide administrative and technical assistance related to license and permit requirements to the general public and agency staff.

Benefits

• Health insurance
• Retirement benefits
• Paid holidays
• Paid time off
• Flexible scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees