About the position
Join the largest and fastest growing Dunkin' franchisee organization in Maryland and Delaware. We are aggressively building a best-in-class crew member team and currently seeking exceptional full and part-time Crew members for any shifts. Our Store Associates play a vital role in restaurant and food service operations by providing a hospitable environment and ensuring a satisfactory experience for our guests. As a Crew Member, you will be responsible for delivering outstanding customer service, understanding all in-store marketing promotions, and performing various store clerk responsibilities. You will also provide feedback and suggestions to improve restaurant performance and communicate customer requests to management. This position reports to the Assistant Manager and Store Manager, and our Associates contribute significantly to creating an outstanding customer service experience. Additionally, you may be assigned other tasks from time to time by a manager.
Responsibilities
- Ensure that guests receive outstanding customer service
- Understand all in-store marketing promotions
- Perform store clerk responsibilities
- Provide feedback and suggestions to improve restaurant performance
- Communicate customer requests to management
- Report to the Assistant Manager and Store Manager
- Contribute to an outstanding customer service experience
- Complete any other tasks as assigned by a manager
Requirements
- Basic math skills (1 year required)
- Ability to work flexible shifts including day, evening, and night shifts
Nice-to-haves
- Experience in food service or retail environment
Benefits
- Flexible schedule
- Food provided
- Paid training
