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SEW-EURODRIVEposted about 2 months ago
$70,000 - $100,000/Yr
Full-time • Mid Level
Troy, OH

About the position

Provide power transmission application expertise to SEW-EURODRIVE personnel and customers for the purpose of maintaining established sales activity and increasing new sales of SEW-EURODRIVE products within the Corporate guidelines. Customers are to be handled with a view toward growth and long-term relationships while maintaining a consistent and businesslike attitude.

Responsibilities

  • Provide technical assistance and troubleshooting/repair of SEW-EURODRIVE electronic and electro/mechanical products to customers.
  • Provide technical assistance over the phone.
  • Assist in setting up electronic controllers for customer orders.
  • Attend meetings, seminars, trade shows, conduct field service and assist customers with application expertise.
  • Assist SEW-EURODRIVE DSM’s and customers with application expertise including both mechanical and electrical design engineering.
  • Catalog and maintain technical information relating to SEW-EURODRIVE products and applications.
  • Generate material for and conduct maintenance and product seminars and trainings.

Requirements

  • Ability to operate various test instruments, i.e., multimeters, oscilloscopes, strip chart recorders, etc.
  • Experience with AC variable frequency controllers and servo motor controllers.
  • Basic soldering skills.
  • Knowledgeable in the applications of the customers’ equipment.
  • Strong initiative to solve problems outside of documented processes.
  • Strong computer programming skills and background.
  • Knowledge of various types of PLC’s and ability to troubleshoot and modify programs.

Nice-to-haves

  • Additional skills and abilities that may make you a great fit.

Benefits

  • Medical Insurance - Includes Medical, Dental, Vision, Audio, and Prescription Drug coverage + $125 annual reimbursement for purchase of eligible vitamins & minerals
  • Life Insurance worth 2.5 times annual base pay. Includes Accidental Death & Dismemberment
  • Disability - Includes both Short Term Disability and Long Term Disability
  • Flexible Spending Account (FSA) for Medical and/or Dependent Care
  • Timely Evaluations with potential for a pay increase - New Employees are evaluated every six months for the first two years then annually thereafter
  • Paid Vacation - 2-weeks of vacation accrual per year to start, which increases after five years and ten years of service
  • Holiday Pay - Twelve (12) paid holidays per year
  • Retirement Benefits - Includes 401(k) with Profit Sharing Contribution and 200% Company Match on the first 3% that you defer to your 401K account
  • Additional Paid Time Off (PTO) for hourly positions - Unused time is paid out annually
  • Paid Parental Leave - To assist and support new parents with balancing work and family matters
  • Onsite Clinic Services - On location medical services by licensed providers at no cost to employees
  • Education Assistance Programs - Student Loan Repayment / Tuition Assistance options
  • Counseling Resources - Easy and convenient access to professional counseling services online
  • Wellness Resources - Utilizing a comprehensive, interactive, and personalized wellness program with potential to earn points for awards / gift cards
  • Uniforms and Subsidies - Uniforms (for shop employees) are provided and a subsidy for the annual purchase of safety shoes is included
  • Employee Assistance Programs - Five programs to help employees navigate challenging life circumstances
  • Insure Choice Plan Group Discounts - Auto, Home, Pet coverage, Legal insurance, and more at a group discount rate
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