Employee Relations Specialist

About the position

BeMobile is growing! With over 85 locations across the country, we are expanding our HR team and seeking an experienced Employee Relations Specialist to support our employees and maintain a positive workplace culture. This position is located in the Grand Forks, ND office. The Employee Relations Specialist plays a critical role in fostering a positive work environment by addressing employee concerns, ensuring compliance with employment laws, and promoting best practices in HR and company policies. Working closely with the HR Generalist, this position provides guidance and support to employees while prioritizing positive resolutions and maintaining confidentiality.

Responsibilities

• Serve as a key resource for employees, addressing questions, concerns, and workplace issues.
• Facilitate conflict resolution through mediation, coaching, and proactive problem-solving.
• Ensure a safe and confidential space for employees to share concerns while providing fair and consistent resolutions.
• Maintain accurate documentation of employee relations matters, ensuring confidentiality.
• Support compliance with federal, state, and multi-state employment regulations (EEOC, OSHA, I-9, etc.).
• Conduct exit interviews and manage unemployment claims filing.
• Identify workplace trends and recommend improvements to enhance employee satisfaction.
• Develop and implement positive employee relations programs that foster engagement.
• Partner with HR Generalists and leadership to ensure clear communication of company policies and expectations.
• Provide guidance on best practices for employee relations and HR compliance.

Requirements

• Minimum of 2-5 years prior HR employee relations experience
• Experience with federal employment compliance regulations
• Previous Multi-State employer HR compliance experience

Nice-to-haves

• SHRM Certification preferred
• Flexible schedule availability for nationwide timezone coverage
• Problem solver using legal resources to solve situations
• Strong Communicator providing clear direction and expectations

Benefits

• Health and Dental Insurance
• Vision Insurance
• Hospital, Accident, and Cancer Care
• Maternity and Parental Leave
• Term Life
• Flex Benefits
• Health Savings Account
• Paid Time Off
• 401K
• Employer Assistance Program
• Verizon Service discounts
• Financial Budgeting Tools
• Benevolence Fund