Employment Services Manager

About the position

The Employment Services Manager is responsible for the development and implementation of the My Choice Employment model, ensuring its day-to-day operations align with the principles of 'Employment First'. This role emphasizes person-centered planning and supports, utilizing a Customized Employment approach when appropriate. The manager will oversee the hiring, firing, and supervision of My Choice Employment Specialists and Job Coaches, providing necessary orientation and ongoing training as per agency policy. Additionally, the manager will coordinate service delivery across all My Choice Employment job sites and service locations, serving as the central point of entry for individuals referred for admission into these services. Ensuring that each new person served receives a comprehensive orientation to the service is crucial. The manager will also promote My Choice Employment and 'Employment First' principles to prospective clients, family members, referral sources, funders, employers, and community groups. Conducting annual customer satisfaction surveys and maintaining financial accountability for the department's budget are also key responsibilities. The manager will explore new funding alternatives, pursue grant opportunities, and conduct community-based assessments with individuals, which may include developing assessment plans, job site development, and writing final reports or employment profiles.

Responsibilities

• Develop and implement the My Choice Employment model and its day-to-day operations.
• Hire, fire, and supervise My Choice Employment Specialists and Job Coaches.
• Provide orientation and ongoing in-service training as required by agency policy.
• Schedule work assignments and coordinate service delivery at all My Choice Employment job sites and service locations.
• Serve as the central point of entry for individuals referred for and admitted into My Choice Employment services.
• Ensure each new person served receives a full orientation to service.
• Promote My Choice Employment and 'Employment First' to prospective clients, family members, referral sources, funders, employers, and civic groups.
• Conduct annual customer satisfaction surveys.
• Maintain financial accountability for the department's budget.
• Explore new funding alternatives and implement creative methods of funding services.
• Pursue grant opportunities to fund services and create opportunities for individuals.
• Conduct community-based assessments with individuals, including developing assessment plans and writing final reports.

Requirements

• BA or BS degree required (preferably in Rehabilitation counseling, Human Services, Sociology, Psychology, or Human Services).
• Three years of supervisory experience.
• Ability to teach, train, and motivate others to perform to the best of their ability.
• Strong interpersonal/counseling skills to work with clients individually and in groups.
• Excellent writing, editorial, and communication skills.
• Skill in Behavior Management.
• Clearance from all applicable background checks as required by service standards.
• Possess a working knowledge of person-centered planning and person-centered supports.
• Proficient with computers, specifically in Microsoft software and applications.

Benefits

• Health Insurance coverage by Wellmark Blue Cross Blue Shield
• Free $15,000 Term Life Insurance Policy
• 403B Retirement Plan with 8% employer match after one year
• Flex Spending – put aside pretax dollars used for medical & dependent care reimbursement.
• Supplemental Benefits: Accident, Critical Illness, Dental, Vision, Short Term Disability, Long Term Disability, and Voluntary Life.
• Paid Time Off (PTO) and Temporary Medical Leave (TML)
• Holidays based on status of employment
• Bereavement Leave
• Military Leave
• Jury Duty
• Employee Assistance Program (EAP)
• FMLA (Family Medical Leave Act)
• Student Loan Forgiveness (PSLF Program)
• BVU Partnership Educational Benefits
• Pay on Demand with Dayforce Wallet