About the position
As an Observability Engineer with a specialization on Opentelemetry, you will play a critical role in making the internal state of the market's infrastructure and services visible to stakeholders for troubleshooting, performance analysis, capacity planning, and reporting with a focus on telemetry solutions. You will develop platforms and tooling to enable developers and operators to efficiently trace performance problems to their source and map their application performance to business objectives using traces. You will assist teams in instrumenting their applications and systems to generate and utilize traces. You will engineer the standardization and adoption of observability tools for the Infrastructure department including Platform, Database, Reliability, and Cloud Operations teams, as well as developer teams.
Responsibilities
- Design and build an observability infrastructure for all engineering teams to consume.
- Develop and improve instrumentation for monitoring and logging the health and availability of services.
- Design and develop tools for metric collection, analysis, and reporting.
- Educate and lead efforts to improve observability among all engineering teams.
- Work with teams to enable an effective and pleasant on-call experience.
- Identify and collect the appropriate measurements, and synthesize the correct queries, to show intuitive and insightful visualizations which characterize the behavior of complex systems.
- Build a metrics pipeline with end-to-end latency under 5 minutes.
- Integrate logs with time series data for event correlation.
- Help us unlock the power of distributed tracing.
- Proactively monitor systems, networks, and applications to provide input in improving the stability, security, efficiency, and scalability of systems.
Requirements
- Familiarity with OpenTelemetry (OTEL)
- In-depth experience designing at-scale monitoring and logging for corporate infrastructure services.
- 5 years experience working in Monitoring / Observability / SRE / DevOps / Performance Tuning.
- Experience working with cloud infrastructures, particularly Kubernetes and AWS.
- Experience with Git/version control solutions
- Experience with programming languages, primarily Go, Rust, Java, Python
- Experience with CI/CD pipelines like Azure Pipelines, Jenkins
- Expert-level experience in monitoring and logging technologies, both open source
- Experience in Prometheus, Grafana, Elastic APM
Nice-to-haves
- Education Degree
- Training Agile Delivery, DevOps, SRE
- Certifications Any Monitoring or Observability product certifications, such as ITRS Geneos, Zabbix, ElasticSearch and Grafana
- Languages English
Benefits
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
