Thermo Fisher Scientific - New Orleans, LA
posted 4 months ago
The Field Service Engineer for the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific plays a crucial role in the installation, servicing, and repair of sophisticated equipment and systems used in electron microscopy. This position is integral to ensuring that customers receive the highest quality support for their microscopy workflow solutions, which are essential for advancing discoveries in various fields such as materials science, life sciences, and semiconductor technology. The MSD EM business is dedicated to providing high-performance microscopy solutions that deliver precise images and answers at micro-, nano-, and picometer scales, enabling customers to tackle global challenges effectively. As a Field Service Engineer, you will be part of a skilled team that combines expertise in computer networks, precision mechanics, high vacuum theory, electron optics, and chemistry. This role offers significant opportunities for professional growth within the Field Services team and across the broader Thermo Fisher organization. You will be equipped with essential tools for your role, including a company phone and laptop, and will be eligible for various company benefits such as bonuses, 401k, healthcare, and an employee assistance program. Your responsibilities will include conducting on-site installations of complex equipment, performing scheduled maintenance visits, troubleshooting and repairing systems, and fostering positive relationships with customers and colleagues. You will also be expected to travel frequently, often on short notice, to customer sites to resolve issues or support other field service personnel. This position requires a commitment to maintaining Thermo Fisher Scientific's core values and delivering exceptional service to our clients.