Engineering Manager, Post-Checkout Experience

About the position

As the Engineering Manager for Post-Checkout Experience, you will lead a diverse, cross-functional team spanning iOS, Android, web, and backend engineering. Your team will build and scale our delivery event infrastructure that powers multiple experiences across DoorDash, including the customer-facing order tracking interface and innovative products designed to reduce cancellations and boost reorders. You’ll partner with PMs, ML engineers, and Strategy & Operations to define and execute a strategic roadmap that balances scalable platform development with cutting-edge product enhancements. At DoorDash, we’re reinventing the wait – delivering crystal-clear, stress-free insights that not only inform but also delight our customers every step of the Post-Checkout journey.

Responsibilities

• Lead and grow a team of exceptional backend and client-side engineers delivering end-to-end engineering solutions
• Shape the future of order tracking by driving solutions that seamlessly integrate platform reliability with customer-centric design
• Collaborate with Product Managers, Business leaders, and key stakeholders to determine the team's roadmap and vision, and manage execution against that roadmap
• Provide architectural guidance and professional development for a team of 8+
• Encourage innovation, teamwork, implementation of cutting-edge technologies, and outside-of-the-box thinking
• Oversee the hiring process for your team, in partnership with recruiting, to grow a diverse and inclusive team
• Drive key business metrics such as reordering rates, customer engagement, and retention

Requirements

• BS, MS, or PhD. in Computer Science or related field
• 3+ years of experience in people management leading full-stack teams (backend, web, & mobile) of 8+ engineers
• 8+ years of industry experience
• Extensive experience as an engineer in a fast-paced, product-focused development environment
• Experience with distributed system design, system scaling, and performance optimization
• Hands-on leadership and strong product intuition
• Humility - willing to get into the details and open to feedback
• Growth mindset - you're eager to expand your skill set and excited to carve out your career path in a hyper-growth setting
• Adaptability, resiliency, and ability to thrive in ambiguity

Benefits

• 401(k) plan with an employer match
• Paid time off
• Paid parental leave
• Wellness benefits
• Paid holidays
• Paid sick leave in compliance with applicable laws
• Medical, dental, and vision benefits
• Disability and basic life insurance
• Family-forming assistance
• Commuter benefit match
• Mental health program