Engineering Manager

About the position

Zeal is addressing the critical challenge of untapped transactional data. At the moment, whenever a transaction is processed on a POS terminal (payment card machine), physical retailers have no idea who the paying customer is, unless they use a loyalty program. Think of when you go to a supermarket and you pay by card, unless you go to a supermarket that has a loyalty program and you get your loyalty card out, the POS terminal doesn't tell the retailer if you're a new or returning customer, demographics, gender, etc. Unlike e-ecommerce, in physical retail customer identification always had to be a separate step because the payment terminal is not built to self-identify the paying customer. Hence, a plethora of valuable data is lost or underutilized. With Zeal’s advanced Smart POS plugin, the company integrates with POS terminals globally to provide payment acquirers and ISVs with a unique differentiator for their POS terminals. The merchants of our partners benefit from world-class data, analytics & tools to predict consumer behavior using Artificial Intelligence, enabling merchants to unlock the full potential of transactional data.

Responsibilities

• Lead, mentor, and grow a team of engineers within your assigned squad, focusing on continuous improvement and self-organization.
• Conduct regular one-on-ones, performance reviews, and create tailored career development plans.
• Cultivate a team culture rooted in innovation, curiosity, and accountability.
• Collaborate closely with Product, Customer Success, and other key stakeholders to align squad efforts with business unit objectives.
• Translate product goals into clear technical requirements and delivery plans.
• Maintain transparency with stakeholders, providing regular updates on progress, challenges, and achievements.
• Identify and resolve recurring technical and operational issues, focusing on scalable, long-term solutions.
• Implement and continuously refine engineering best practices, covering quality, performance optimization, monitoring, alerting, and security.
• Collaborate with other Engineering Managers to ensure process consistency across squads.
• Work hand-in-hand with Product Managers, UX Designers, and DevOps to deliver end-to-end solutions.
• Coordinate with other squads when interdependencies arise, ensuring smooth project delivery.
• Advocate for a cloud-first strategy (preferably AWS) to drive scalability and resilience.
• Support technical leads in architectural decisions, ensuring maintainability and long-term stability.
• Champion best practices for monitoring, performance tuning, and security compliance.
• Encourage the use of microservices, messaging queues, and other scalable architecture patterns where appropriate.

Requirements

• 2+ years of people management experience in engineering teams.
• 7+ years of hands-on software engineering experience.
• Proven track record of leading cross-functional engineering teams in a fast-paced, agile environment.
• Strong technical expertise in cloud platforms (preferably AWS) and distributed systems.
• In-depth knowledge of software quality, performance optimization, monitoring, alerting, and security.
• Demonstrated ability to implement process improvements and optimize engineering workflows.
• Excellent communication and stakeholder management skills, with a history of close collaboration with Product and Operations teams.
• A growth mindset and a passion for mentoring and developing engineering talent.

Nice-to-haves

• Experience working with modern backend and client-side technologies (PHP, Node.js, MySQL, React, React Native).
• Background in fintech or other highly regulated industries.
• Familiarity with agile methodologies and DevOps practices.
• Experience with event-driven architecture and microservices.
• Knowledge of financial systems logic (e.g., fraud detection, compliance).

Benefits

• Work from Anywhere: Enjoy the flexibility of remote work or join us in a hybrid setup. Your choice, your comfort.
• Competitive Compensation: We value your talent and offer packages that reflect it.
• Collaborative Culture: Join a team where trust, transparency, and continuous learning are at the heart of everything we do.
• Make an Impact: Have ideas to make things better? Awesome. We’re all ears and ready to innovate.
• Shape the Future of Fintech: Work on cutting-edge fintech solutions that impact thousands of users.