Enterprise Agile Coach - Evernorth Health Services - Hybrid

Cigna - Saint Louis, MO

Full-time - Mid Level

Hybrid - Saint Louis, MO

Insurance Carriers and Related Activities

About the position

The Enterprise Agile Coach at The Cigna Group is responsible for partnering with organizational leadership to enhance the delivery of value to customers through effective and efficient practices. This role focuses on co-creating sustainable change across the enterprise by employing relevant methodologies and techniques, emphasizing leadership, collaboration, and continuous improvement.

Responsibilities

• Collaborate with Technology and Business leaders to catalyze sustainable and impactful change, evaluating and shaping organizational design, structure, and culture.
• Mentor and upskill team members across the organization, from portfolio to team level, both locally and globally, while fostering a culture of continuous learning and improvement.
• Utilize Cigna's Enterprise Operating Model to develop and refine training, materials, and guidelines, ensuring integration with organizational objectives.
• Serve as a catalyst for transformational/efficient practices, promoting a culture of adaptability and responsiveness across the organization.
• Interface with all levels of leadership to support organizational change, including process, practice, and tooling changes.
• Work with globally distributed teams to implement Lean, Agile, Customer Centricity, and other relevant principles, focusing on demonstrating the impact of coaching changes.
• Create a culture of shared best practices, proactively address organizational obstacles, and provide coaching, mentoring, and training at all organizational levels.

Requirements

• Strong collaborative leadership skills with business and technology acumen.
• Demonstrated ability to work well with others and lead Change Management initiatives.
• Expertise in various scaling practices and shifting from project to product-centric paradigms.
• Capacity to challenge existing assumptions and overcome resistance.
• Comprehensive experience in a variety of enterprise roles and responsibilities.
• Expertise in Scrum, Kanban, scaling frameworks (such as the Scaled Agile Framework), and related methodologies.

Benefits

• Medical, vision, and dental insurance coverage starting on day one.
• Well-being and behavioral health programs.
• 401(k) with company match.
• Company paid life insurance.
• Tuition reimbursement.
• A minimum of 18 days of paid time off per year and paid holidays.