Enterprise customer success manager

About the position

Are you a strategic thinker who thrives on building high-value partnerships? Do you have a track record of driving revenue growth through innovative business strategies? If so, come be our Enterprise Customer Success Manager and take our collaborations to the next level! At Pixellot, we're revolutionizing sports production with AI-driven video technology, helping our partners create, distribute, and monetize content like never before. Our cutting-edge tools, including automated highlights and engagement solutions, are redefining the sports viewing experience while driving revenue growth.

Responsibilities

• Act as a trusted advisor to key enterprise partners, driving initiatives to grow their revenue and achieve mutual financial targets.
• Develop a deep understanding of partners' platforms, operations, and customer bases to align Pixellot's solutions with their strategic goals.
• Advocate for the adoption of Pixellot's features and tools, such as video highlights and engagement strategies, to optimize monetization.
• Build and nurture strong relationships with partner stakeholders, ensuring satisfaction and long-term collaboration.
• Work closely with internal teams to streamline the transition to revenue-sharing models and accelerate time-to-market for new agreements.
• Develop and execute strategic account plans tailored to each partner's needs, identifying growth opportunities and mitigating risks.
• Track and analyze partner performance metrics, providing actionable insights to drive revenue growth and maximize impact.

Requirements

• Proven experience in Customer Success management, partnerships, or business development, ideally in sports tech, media, or SaaS.
• Strong business acumen with a track record of driving revenue through strategic partnerships.
• Exceptional relationship-building and communication skills.
• Analytical mindset with the ability to leverage data-driven insights for decision-making.
• Experience working with high-profile partners or enterprise clients.
• Strong project management skills with the ability to balance competing priorities.
• Bachelor's degree in Business, Marketing, or a related field.

Benefits

• The chance to work with industry-leading partners and cutting-edge technology.
• A dynamic, fast-paced environment with significant growth potential.
• Competitive compensation package, including performance-based incentives.