Enterprise Solutions Engineer

About the position

The Enterprise Solutions Engineer will work as a technology generalist working with larger customers and engaging in face-to-face meetings. The Enterprise Solutions Engineer will uncover and develop opportunities by building strong relationships with the customer. The Enterprise Solutions Engineer will consult on data center, edge, core, cloud, security, collaboration and services and will understand how that technology enables business. The Enterprise Solutions Engineer will report to a Solutions Director or a Regional Solutions Manager. This position is a remote position; however, it requires residence in the state of New Jersey as determined by SHI management.

Responsibilities

• Responsible for the Solution Practice sales quota in their territory/pod
• Take ownership of the sales pipeline for Solution Practice opportunities by engaging where appropriate, following up with prospects to discover, defend and acquire new business
• Collaborate and engage with customers to ensure account retention and penetrate multiple lines of sales entry for Data Center, Cloud, Network, Security, Collaboration and Services business in existing accounts
• Collaborate, develop and execute strategy for top prospects with the sales team to discover, grow and acquire new business
• Ongoing training and learning to understand the company services offerings in all solution practice areas by attending company training and expanding knowledge through self-study
• Collaborate and engage with multiple layers of contacts within an organization, including but not limited to CIO, IT Directors, CTO, Application Managers, etc
• Collaborate with sales teams and drive the sales process of the solution, including identifying the opportunity, qualifying, forecasting, decision making criteria, and closing
• Builds the region/territory based on strategic account planning done in collaboration with the account executive and extended team
• Demonstrates leadership to ensure that the company's recommended solutions are comprehensive, achieve customer expectations and meet customer business needs and planning
• Build strong relationships and trust with the technical decision maker, executive stakeholders and own the technical side of customer relationships
• Focused on delivering a world class customer experience according to company standards
• Develop relationships with Local Technology Community (MFG's and SI Partners), and the appropriate customer technical personnel to establish market credibility and ensure the sales team understands the customer's ongoing needs
• Educate and develop sales teams on technical selling, product training, services and technology trends by taking advantage of office hours, setting up formal training and relationship building
• Educate customers with product training and positioning technical solution sales cycle management
• Engage in regular one on one meeting with manager and time with team ensuring value prop, resource usage, opportunity development and visibility to Data Center, Cloud, Network, Security, Collaboration and Services business (Corp / District / Rep)

Requirements

• Bachelor's degree or Equivalent work experience
• 4 years + Experience working in complex Data Center sales opportunities
• Minimum 5 years Previous IT Administrator/Management experience desired
• Proficient with Microsoft Office Products Visio, PowerPoint, Excel, Word
• Experience supporting Enterprise, SLED and Higher Education organizations desired
• Advanced knowledge of servers, storage, networking, virtualization, cloud and unified communication and collaboration regarding their impact on the business
• Knowledge of Converged Infrastructure of servers, storage, networking and virtualization regarding their impact on the business
• Deep Familiarity with the RFP process and possess a winning record
• Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, mirroring, active/standby, active/active, clustering)
• Strong knowledge of Virtualization technologies, Hypervisors, server and desktop virtualization (i.e. VMware, Hyper-V, Citrix, VDI)
• Expertise in mainstream technologies to include: Dell/EMC, NetApp, HPE, Cisco, Palo Alto, Pure Storage, Azure and AWS
• Experience with Public and Private Cloud Solutions

Benefits

• World Class Facility includes on site gyms and cafeterias
• Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy
• Work in an up-beat, creative, and fun environment
• Benefits including medical, vision, dental, 401K, and flexible spending