ERP Database Administrator

About the position

The ERP Database Administrator (DBA) is a mid-level technical position that provides database and application administration for the Banner enterprise resource planning (ERP) system and additional applications, and supports the Banner Student, Financial Aid, Finance, and Human Resources modules. The DBA provides support for ERP operations, the installation, configuration, and upgrade of Banner modules, database software, and other applications. This position supports tuning of the Banner database to ensure it operates efficiently. The DBA works with and coordinates activities with ERP analysts, system administrators, functional office staff, service providers, and others to plan installation, upgrades, or assess performance or cybersecurity issues. The DBA reports to the Director of Enterprise Applications, works under the direction of senior technical staff, and is a mid-level technical member of the department. This position works across functional and technical offices to ensure that Banner and related applications function at a high level of effectiveness.

Responsibilities

• Provide database and application administration for the Banner ERP system.
• Support ERP operations, installation, configuration, and upgrades of Banner modules.
• Tune the Banner database for efficient operation.
• Coordinate activities with ERP analysts, system administrators, and functional office staff.
• Plan installation and upgrades, and assess performance or cybersecurity issues.

Requirements

• A master's degree in computer science, Information Technology, or a related field with one year of progressive related experience, or a bachelor's degree in computer science, Information Technology, or a related field with two years of progressive related experience, or an equivalent combination of education, certifications, and relevant experience.
• Technical troubleshooting knowledge and proficiency in Banner and Oracle databases.
• Expertise in Oracle SQL with the ability to tune database operations, configurations, and advanced queries.
• Practical experience in data exchange and transformation.
• Practical understanding of the software development lifecycle including technical design, unit testing to user testing, to production migration.
• Familiarity with change control procedures and compliance, and ensuring software stability and data integrity.
• Proficiency in training and mentoring other technical staff.
• Effective communication skills for both technical and non-technical audiences.
• Strong customer service skills.
• Proactive and optimistic mindset with a diligent work ethic.

Nice-to-haves

• Knowledge of higher education administrative processes.
• Experience in managing projects from inception to completion.