Hanover Insurance Group

posted 6 months ago

Full-time - Mid Level
Remote
Insurance Carriers and Related Activities

About the position

Merit Specialty, a division of The Hanover Insurance Group, is seeking to add an Excess and Surplus Lines (E&S) Casualty Underwriter Specialist to its growing Team. This role is pivotal in reviewing new and renewal mono-line commercial general liability and supported excess liability risks to determine acceptability for quoting and binding business within the underwriting authority granted by the Company. The position is market-facing, requiring frequent interaction with appointed wholesale trading partners, and demands strong communication, negotiation, relationship development, and analytical skills to operate effectively in the fast-paced wholesale E&S environment. The successful candidate will work collaboratively within a team to underwrite and service accounts for assigned wholesale trading partners. Key responsibilities include analyzing, evaluating, declining, accepting, rating, quoting, and binding new and renewal E&S casualty business according to the underwriting authority. The role also involves reviewing mid-term endorsement requests and loss control reports, driving production and marketing activities to achieve individual goals while maintaining underwriting integrity and overall profitability. Additionally, the Underwriter Specialist will develop and maintain professional relationships with appointed wholesale trading partner firms and brokers to generate a strong flow of quality new business opportunities. This includes executing on portfolio management objectives to manage the overall quality of the book of business handled. The position requires a thorough working knowledge of sound underwriting principles, policies, procedures, and controls, as well as keeping current on issues affecting the casualty lines of business, competitors, and the overall marketplace. The role also includes coaching and mentoring other team members and providing high levels of customer service by responding timely to wholesale broker requests and deadlines. The ideal candidate will be able to create, drive, and execute strategies for new and/or renewal accounts, effectively sell the Merit Specialty value proposition to wholesale trading partners, and represent Merit Specialty at industry-sponsored events and conferences.

Responsibilities

  • Analyze, evaluate, decline, accept, rate, quote and bind new and renewal E&S casualty business according to underwriting authority granted by the Company.
  • Review mid-term endorsement requests and loss control reports.
  • Drive production and marketing activities to achieve individual goals while maintaining underwriting integrity and overall profitability.
  • Develop and maintain professional relationships with appointed wholesale trading partner firms and brokers to generate a strong flow of quality new business opportunities.
  • Execute on portfolio management objectives to manage the overall quality of the book of business handled.
  • Exhibit thorough working knowledge of sound underwriting principles, policies, procedures, and controls.
  • Keep current on issues affecting the casualty lines of business, as well as competitors and the overall marketplace.
  • Coach and mentor other team members on the team as needed, as well as support and contribute to the development of more junior underwriters.
  • Provide a high level of customer service by timely response to wholesale broker requests and deadlines.
  • Create, drive, and execute on strategies for new and/or renewal accounts.
  • Sell the Merit Specialty value proposition to wholesale trading partners.
  • Further the Merit Specialty brand by attending and representing Merit Specialty at industry-sponsored events and/or conferences.

Requirements

  • A minimum of 3 years, but ideally 5-7 years, of commercial E&S casualty insurance experience required.
  • Excellent organizational and desk management skills with the ability to work independently and as part of a team.
  • Must be positive, self-motivated, and possess strong interpersonal, communication and presentation skills.
  • Possess strong technical, analytical, and quantitative skills.
  • Excellent oral and written communication skills.
  • Solution oriented team player with a strong relationship management skill set working with both internal and external stakeholders and customers.
  • Must be customer focused.
  • Proficient in Microsoft Office products to include Word, Excel, and Outlook.
  • Strong organization and prioritization skills.

Nice-to-haves

  • ASLI, CPCU, ARM or other relevant professional designation preferred, but not required.
  • College degree preferred.

Benefits

  • Medical, dental, vision, life, and disability insurance
  • 401K with a company match
  • Tuition reimbursement
  • PTO
  • Company paid holidays
  • Flexible work arrangements
  • Cultural Awareness Day in support of IDE
  • On-site medical/wellness center (Worcester only)
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