GPAC - Portland, OR
posted 3 months ago
Our client is seeking a highly skilled Field Service Engineer to join their team in Portland, Oregon. This role is crucial for ensuring the optimal performance of state-of-the-art CNC machines, both on-site and remotely. The Field Service Engineer will be responsible for providing expert support for the maintenance, repair, and installation of CNC machine tools. This position offers a unique opportunity to work with advanced technology in the CNC manufacturing industry, which has been a leader for over 40 years. The company prides itself on its resilience and commitment to excellence, providing a long-term career opportunity with ample room for growth. In this role, you will be instrumental in developing and updating technical documentation to support ongoing machine maintenance and upgrades. You will also assist in product development by training and guiding customers' Service Engineers on the latest product lines. Establishing strong communication and customer service relationships will be key, supported by a dedicated in-house technical team. The position requires a hands-on approach and a strong technical background to troubleshoot and resolve issues effectively. The Field Service Engineer will be expected to travel approximately 60% of the time, with all travel expenses covered by the company. The role offers flexibility, including weekend stays if preferred, reflecting the company's commitment to employee well-being. This position is ideal for individuals who thrive in dynamic environments and are passionate about technology and customer service.