Executive Assistant

Full-time - Entry Level

Hybrid - San Francisco, CA

Professional, Scientific, and Technical Services

About the position

Contentful is seeking an Executive Assistant to support our Chief Executive Officer. This individual will be a key liaison between the CEO and other senior leaders, internal teams, and stakeholders. This EA will play a critical role in acting as a partner to the CEO by handling a wide range of administrative tasks, managing schedules, and assisting with various projects. This role will be hybrid, working in our San Francisco office and remotely.

Responsibilities

• Manage the CEO's calendar, prioritize meetings, and handle last-minute changes or urgent requests with the appropriate level of urgency and attention to detail.
• Attend key meetings and track follow-ups and deliverables.
• Proactively manage all aspects of CEO's schedule across internal meetings and external engagements.
• Work with CEO and their leadership team to help create agendas and content for key department meetings, drive those meetings, and track follow-ups.
• Anticipate needs of the CEO and help them stay focused, resolving administrative issues before they arise.
• Balance multiple daily tasks and business projects, identify inefficiencies in processes, and push for improvements across the field.
• Organize and plan internal and external meetings such as staff meetings, team events, department All Hands, leadership offsites, etc.
• Assist in various executive team projects by creating presentations and managing project documentation.
• Provide EA support to Chief Legal Officer as well, including board meeting preparation and travel.
• Coordinate domestic and international travel within Contentful's travel policy.
• Manage and reconcile expense reports.

Requirements

• 7-10 years of executive-level administrative support.
• Ability to demonstrate professionalism, discretion, and confidentiality.
• Possess the strong business judgment and communication skills needed to interact with a variety of people and job functions.
• Emotional intelligence and the ability to be resourceful when obstacles arise.
• Having a sense of urgency, being proactive, along with strong prioritization skills are crucial for this role.
• Use flawless judgment regarding how to manage confidential and sensitive information.
• Skillful execution of administrative activities, with high attention to detail, organization and process.
• Proficiency with Google Suite, Zoom, Slack, and DocuSign.
• Strong team player. Collaborate with other EAs and provide backup support to other administrative support staff.
• Take ownership of projects, you have a passion for partnering with busy executives to help them reach their highest potential and you can provide tangible solutions.

Benefits

• Join an ambitious tech company reshaping the way people build digital experiences.
• Full-time employees receive Stock Options for the opportunity to share in the success of our company.
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• Generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days.
• Company paid parental leave to care for and focus on your growing family.
• Use your personal annual education budget to improve your skills and grow in your career.
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities.
• An annual wellbeing stipend to care for your physical, financial, or emotional health.
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees.