Executive Assistant

About the position

The position involves performing site-specific operational functions as determined by NielsenIQ, with a focus on customer service and client satisfaction. The role is critical for the overall success of the NielsenIQ account at the Front Desk, where responsibilities include concierge services, general hospitality, reception duties, facility upkeep, and conference room management. The individual will also support events and meetings, ensuring a high level of service and organization. This includes planning events, food ordering, greeting guests, and maintaining cleanliness in the area. The role requires reliability, promptness, and the ability to build client relations while maintaining standard operating procedures.

Responsibilities

• Perform site-specific operational functions as determined by NielsenIQ.
• Provide concierge, general hospitality, and reception services.
• Manage facility upkeep and conference room stocking.
• Support events and meetings, including planning, food ordering, and guest greeting.
• Oversee the switchboard at the Reception Desk.
• Assist clients and end users with their needs.
• Track and prepare badges as appropriate.
• Maintain kitchens and convenience areas.
• Develop and maintain standard operating procedures for sites.
• Enforce company’s quality standards.

Requirements

• 3-5 years previous reception and hospitality experience required.
• Excellent communication and organizational skills.
• Customer service oriented, dependable, enthusiastic, punctual, organized, self-directed, self-motivated, and a team player.
• Ability to perform light to medium lifting (up to 50 lbs.) and push wheeled carts and/or dollies.

Benefits

• Flexible working environment
• Comprehensive health insurance
• Industry-leading parental leave
• Life insurance
• Education support
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)