Intersolutions - Tulsa, OK

posted 3 months ago

Full-time - Entry Level
Tulsa, OK
Administrative and Support Services

About the position

As an Experienced Apartment Leasing Agent at InterSolutions, you will play a crucial role in providing exceptional customer service to both current and prospective residents. This position is designed for property management professionals who are eager to advance their careers in the multifamily industry. You will be responsible for greeting prospective residents, conducting property tours, and understanding their housing needs and preferences. Your ability to close leads will be essential in achieving leasing goals and maintaining high occupancy rates. In this role, you will accurately prepare and assist new residents with all necessary leasing paperwork, including lease move-in packets, applications, lease agreements, and conducting employment and credit checks. You will also be responsible for collecting security deposits, rent, and any other charges associated with resident move-ins. Clear communication of lease and community policies to both new and current residents is vital, as is following up with leads and prospects who did not lease. Ensuring that apartments are move-in ready is another key responsibility, which includes inspecting units and adding final touches as needed. You will also be expected to utilize creative marketing techniques to attract new residents and manage the lease renewal process effectively. Timely responses to all calls, emails, and site visits are essential to maintain a high level of customer service. This position reports directly to the property manager and requires a team-minded, adaptable individual who is ready to contribute to the success of the property management team.

Responsibilities

  • Greet prospective residents and give tours while determining housing needs and preferences.
  • Accurately prepare and assist new residents with all leasing paperwork (i.e. lease move-in packets, applications, lease agreements, and employment and credit checks).
  • Collect security deposits, rent, and any other charges associated with resident move-ins.
  • Communicate all lease and community policies to new and current residents.
  • Follow up with all leads and prospects that did not lease.
  • Ensure apartments are move-in ready by inspecting and adding last minute touches when appropriate.
  • Seek out new residents with creative marketing techniques.
  • Manage the lease renewal process.
  • Respond timely to all calls, emails, and site visits.

Requirements

  • Basic computer knowledge including Microsoft Word, Outlook, and Excel.
  • Ability to communicate effectively both in writing and verbally.
  • Exposure to social media management.
  • Knowledge of leasing software such as Yardi, Blue Moon, Onesite, MRI, etc. is a plus.
  • Ability to work weekends as required.

Benefits

  • Paid training
  • Referral program
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