Citizens Bank - Somerville, MA
posted 4 months ago
The Facility Manager role at Citizens is pivotal in ensuring the effective execution and delivery of facilities management, repairs, and maintenance across multiple retail banking locations. This position serves as the primary liaison between the facilities team and the operational needs of the organization, focusing on maintaining the integrity of both interior and exterior building structures and grounds. The Facility Manager will oversee a diverse portfolio of properties, ranging from 40 to 60 locations, encompassing over 200,000 square feet of space. This role requires a proactive approach to managing day-to-day operations, ensuring that all facilities are maintained to the highest standards, and that any issues are addressed promptly and efficiently. In this capacity, the Facility Manager will be responsible for developing and managing site budgets, coordinating with service providers, and driving vendor activities to ensure that all maintenance and repair needs are met. The role demands strong stakeholder engagement skills, as the Facility Manager will interact with internal business partners and external customers to deliver exceptional facility services. The incumbent will also assess vendor performance, conduct routine site inspections, and develop corrective action plans to address any deficiencies identified during inspections. This includes overseeing critical engineering services, HVAC systems, plumbing, electrical work, and general maintenance tasks such as landscaping and snow removal. The position requires a commitment to quality and a thorough understanding of local, state, and federal code regulations. The Facility Manager will also need to demonstrate strong communication skills, both written and verbal, and the ability to prioritize multiple tasks effectively. A valid driver's license is required, and the role includes a travel requirement of approximately 25%, which may involve overnight trips.