Facility Operations Manager (New Club Opening)

Life Time - North Druid Hills, GA

Full-time - Mid Level

North Druid Hills, GA

Accommodation

About the position

The Lead Facility Operations Manager is a pivotal role responsible for overseeing the Operations department of a new club opening at Life Time. This position is essential in ensuring that the club meets Life Time's high standards of cleanliness and operational excellence. The manager will lead the operations team in fulfilling the company's mission statement, which emphasizes a welcoming and clean environment for all members and guests. This role encompasses a variety of responsibilities, including the ongoing training and scheduling of all Facility Operations Team Members, managing the department's payroll budget, and overseeing the recruitment and training processes. In this role, the Lead Facility Operations Manager will ensure that locker rooms, fitness floors, and common areas are maintained to the highest standards of cleanliness and organization. This includes a hands-on approach to coaching and managing a team of up to 30 members, ensuring that they are well-trained and equipped to deliver exceptional service. The manager will also be responsible for maintaining the department's budget, submitting monthly financial reports to the General Manager, and ensuring that labor costs remain within budgetary guidelines. The position requires a proactive leader who can effectively communicate expectations, provide constructive feedback, and foster a positive team environment. The Lead Facility Operations Manager will play a crucial role in the club's success by ensuring that all operational aspects run smoothly and efficiently, contributing to an outstanding member experience.

Responsibilities

• Responsible for ensuring locker rooms, fitness floors and common areas clean, tidy and welcoming at all times
• Coaches, manages and schedules up to 30 team members
• Responsible for training staff through orientation, direction, and feedback
• Recruits for the Operations department and gives recommendations to the General Manager on hiring, promotions, and disciplinary actions
• Responsible for maintaining the monthly, quarterly and annual department budget, including submitting monthly financial reports to the General Manager
• Completes operations payroll and ensures labor costs fall within budgetary guidelines

Requirements

• High School Diploma or GED
• 2 years of management experience
• Building operations experience
• CPR/AED certification required within the first 30 days of hire
• Certified Pool Operations (CPO) license within 6 months of hire
• Ability to routinely and repetitively bend to lift more than 20 lbs
• Ability to work in a stationary position and move about the club for prolonged periods of time

Nice-to-haves

• College degree in business, hospitality, or related field
• Health and Fitness operations experience
• Proficient Computer Skills with Microsoft Office
• Background in the Military is beneficial