Fiber Technician

Metronet • Plainfield, IL

324d

About The Position

Join the Future of Connectivity with Metronet and Vexus! Are you ready to launch your career with one of the nation's fastest-growing fiber-optic powerhouses? Welcome to Metronet and Vexus, where we don't just build networks; we build communities. Recently, Metronet acquired Vexus, and effective January 1, 2025, all Metronet and Vexus associates will be combined into one organization: Metronet. The Vexus brand will remain during the transition. We have an immediate opening for an energetic Fiber Technician in Fox River, IL! As a Fiber technician you will be responsible for performing basic to advanced installations, disconnects and service changes for residential and business customers for high-speed internet services, phone, and TV. You will provide basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc).

Requirements

• High School Diploma or GED.
• Experience with a telecom / fiber company preferred but not required.
• Physical ability to work from a kneeling or standing position for long periods.
• Physical ability to work in various conditions, including attics, crawl spaces, and adverse weather.
• Physical ability to climb ladders with proper equipment up to 25 feet.
• Able to lift and carry loads of up to 75lbs including ladder.
• Ability to work with basic hand tools and other specialized equipment with training.
• Operate and maintain company vehicle/equipment safely and professionally.
• Valid driver's license/satisfactory driving record.
• Willingness to work as a team and independently.
• Must be legally authorized to work in the U.S.

Responsibilities

• Install and troubleshoot all MetroNet services from the terminal to Customer Premise Equipment (CPE).
• Provide in-depth customer education on all MetroNet products and services.
• Earn commissions by explaining Metronet services and products to all customers.
• Be professional with customers and fellow associates.
• Work towards meeting key performance metrics.
• Perform other job-related duties as requested.

Benefits

• 80% of Medical premiums paid for by the company.
• Company-paid Disability and Life insurance.
• EAP (Employee Assistance Program).
• 401(k) company match dollar for dollar up to 6%.
• Equipment and resources provided on day one.
• Opportunities for advancement.
• Professional development programs.
• Associate perks and discounts.
• Discounted MetroNet service in our serviceable area.
• Company-paid logo attire/uniform.
• Tools, equipment, and training provided.
• Company vehicle and fuel card.
• Cell phone allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Telecommunications
• Education Level: High school or GED