Field Application Engineer (Data Center)

$101,400 - $188,300/Yr

Nvent - Boise, ID

Full-time - Mid Level

Remote - Boise, ID

10,001+ employees

Fabricated Metal Product Manufacturing

About the position

The position serves as a domain authority for nVent Data Solutions products, providing technical support and application assistance to customers and colleagues. The role involves evaluating customer requests, preparing quotations, conducting product training, and leading strategic projects for product improvements. It requires a strong technical background in Data Center solutions and the ability to work remotely while traveling for customer engagements.

Responsibilities

• Serve as a domain authority for nVent Data Solutions products.
• Provide first-line product support for nVent Cooling and Power products.
• Evaluate customer RFQs and build costing/quotes with technical and commercial content.
• Provide technical application assistance to identify modified and engineered products based on customer specifications.
• Prepare and submit quotations & proposals of non-standard products using internal CPQ and ERP systems.
• Conduct product training for customers and train distributors on quoting tools.
• Prepare compliance documents against customer specifications.
• Lead strategic projects for product improvements, cost reduction, product consolidation, and new product development.
• Review training literature for technical accuracy including installation guides and procedures, operations manuals, and online learning.
• Represent nVent in industry codes and standards committees.
• Provide market-specific intelligence and feedback on products and services to the commercial teams.
• Assist commercial teams with voice-of-customer (VOC) visits.
• Plan activities together with the Sales Leader.
• Identify the project in the closing phase with the sales team and provide vital technical support.
• Advise their manager about significant situations, developments, and occurrences.

Requirements

• Bachelor's Degree in electrical, mechanical, or applications engineering or equivalent work experience in Data Center engineering.
• 5+ years of experience in a technical application's role supporting Data Center solutions.
• Ability to work 100% remotely and travel on average 30% across mainly the US and Canada.
• Understanding of Cooling Solutions in the Data Center space is preferred.
• Strong technical background with Data Center Power needs at the rack or PDU level.
• Excellent interpersonal and communication skills with a customer 1st mentality.

Benefits

• Pay Transparency
• Comprehensive portfolio of enclosures, electrical and fastening, and thermal management solutions.
• Support for philanthropic activities of employees through matching programs.