About the position
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. The Field Application Engineer (FAE) will be part of a growing, dynamic, highly-focused team responsible for developing new or existing opportunities in the global IT market. The FAE will be required to work with customers from ground to executive-level, manage projects hand in hand with internal and external teams, and help grow the business whenever possible. Customer and solution focus, are two key factors for this position, as well as business continuity and support. The FAE must work with multiple departments to ensure new projects and existing projects are initiated or maintained towards customer requirements.
Responsibilities
- Gathering business and application requirements from the customer, including forward interaction and promotion of Supermicro products
- Design and implementation of customer solutions with products and platforms available, both on and off roadmap
- Leading training and education efforts on Supermicro and market technology, focused on customer needs and requirements
- Working with Sales, Engineering, Management, and Operation teams to initialize or support business at the customer and Supermicro
- Supervising, guidance of customer projects and delivery together with Sales and Operation teams.
Requirements
- Bachelor's degree in a technical discipline and 5+ years of experience in the field, or an equivalent combination of professional experience and training
- Customer focused and analytical mindset with good verbal and written communication skills
- Ability to manage multiple projects and tasks simultaneously
- Ability to draw upon technical and/or product knowledge in configuration of Supermicro or related products
- Experience in business IT systems, datacenter builds, server and/or workstation technology
Benefits
- Comprehensive benefits package
- Participation in bonus and equity award programs
