Sedecal - Niles, IL
posted 3 months ago
SEDECAL USA is seeking dedicated team members to join our growing organization, which is part of SEDECAL, the worldwide leader in OEM design and manufacturing of high frequency X-Ray generators and X-Ray systems. Our longstanding history in the field of X-Ray, combined with our commitment to research and development, positions us to provide the finest-quality products and services to our customers. We believe that our employees are integral to achieving our goals of Total Quality, Innovation, Continuous Improvement, and Environmental Care and Protection. We are looking for individuals who are not only skilled but also share our vision of a mutually successful employment partnership. This position is classified as a Road Warrior role, requiring significant travel, approximately 75% to 90%. The ideal candidate will possess exceptional technical aptitude, outstanding customer service skills, and firsthand knowledge of hand and power tools, multi-meters, scopes, and radiation measuring equipment. The responsibilities of this role include the installation of Digital Radiographic Systems at customer facilities, which involves uncrating, transporting equipment, mechanical assembly, and ensuring proper electrical and internet connectivity. The candidate will also be responsible for the calibration and testing of installed systems, completing necessary reporting for radiation-producing equipment, and maintaining adherence to quality guidelines and safety requirements. In addition to technical skills, the role requires effective communication and problem-solving abilities to address customer issues professionally. The candidate will work closely with Sales and Service support teams to develop solutions for installation and field service challenges, serving as an on-site liaison between the customer and the company when necessary. This position demands a proactive approach to customer service and a commitment to maintaining high standards of quality and safety in all interactions.