Field Sales Operations Manager, North America Startups

$120,500 - $199,300/Yr

Amazon - New York, NY

Full-time - Mid Level

New York, NY

10,001+ employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Field Sales Operations Manager for North America Startups at Amazon Web Services (AWS) plays a crucial role in driving the growth of the Startups segment. This position involves collaborating with Go-To-Market (GTM) stakeholders to secure high-growth startups as primary customers of AWS. The manager will optimize workflows, extract actionable insights from data, and enhance operational productivity, ultimately supporting the sales force in acquiring and retaining startups on the AWS platform.

Responsibilities

• Collaborate with Go-To-Market and Business Development teams to drive growth in the Startups segment.
• Optimize workflows and extract actionable insights from data to support sales operations.
• Define key sales support systems aligned with business objectives.
• Build strong relationships across functions such as Sales, Business Development, Partner, Finance, and Marketing.
• Lead change management initiatives for process improvements.
• Enhance operational productivity across the NAMER SUP organization.
• Remove roadblocks and drive solutions that empower the sales force.

Requirements

• Bachelor's degree or equivalent.
• 10+ years of sales operations or equivalent experience.
• Experience conducting sophisticated and creative analysis of complex data and translating results into actionable deliverables.
• Experience developing and implementing systems/tools for CRM, variable compensation, revenue reporting, forecasting, and Salesforce automation.

Nice-to-haves

• Master's degree or equivalent.
• Experience working within a high-growth technology company.
• Experience using Salesforce or other CRM tools or BI tools.
• Experience presenting to senior leadership.

Benefits

• Comprehensive medical coverage
• 401(k) retirement savings plan
• Flexible work hours
• Employee discounts
• Career development opportunities
• Mentorship programs
• Work-life balance initiatives