Field Service Engineer - CT

About the position

Responsible for providing the best quality technical field support and service to our medical imaging customers through servicing, installing, inspecting, testing and technical troubleshooting for medical imaging equipment. In this role, you will serve as a CT Field Service Imaging Engineer for the Multi Vendor Service team onsite at our customer in Oklahoma City, OK. This position would provide an engineer to service a wide variety of OEM Imaging equipment.

Responsibilities

• Evaluate the equipment, troubleshoot and complete PMs, installations and all related tasks to independently diagnose and resolve electronic, mechanical, and network problems on medical equipment.
• Calibrate and troubleshoot for computer systems on the equipment according to OEM specifications.
• Continual expansion of knowledge base in the repair and installation of equipment.
• Provide advanced-level diagnosis and repair of imaging systems.
• Support management through project feedback and communication of issues and opportunities.
• Be available to handle technical issues and questions.
• Document processes created and educate end users.
• Provide feedback to the office from on-site locations and provide a positive presentation of the company to the individuals on-site.
• This position will primarily involve servicing imaging equipment onsite at the hospital/customer; flexibility to travel as required.
• Other duties as assigned.

Requirements

• B.S. degree in Engineering or equivalent preferred.
• 3-7 years’ experience in medical imaging engineering or equivalent preferred.
• 3+ years of GE CT experience required.

Nice-to-haves

• Ability to set and meet goals, meet deadlines, and organize work to be completed in a timely manner.
• Mechanical aptitude and desire to solve problems using initiative and critical thinking skills.
• Ability to work on concurrent projects and ensure timelines are met.
• Capable of building positive working relationships with team members, customers and vendors.
• Ability to be flexible and resolve situations with confidence and mature leadership.
• Solution-oriented professional who treats others with dignity and respect.
• Team player who will foster communication among teams and share success.
• Hold self to a high standard while ensuring projects are completed on time.
• Experience in delivering and demanding a high level of customer service.
• Thorough knowledge of safety regulations.
• Exceptional written and verbal communication skills including listening.
• Proficient in Excel, Word, Outlook, keyboarding, and internet research.

Benefits

• Competitive insurance coverage including - medical, dental, and vision coverage.
• Full-time team members start at 16 days of PTO and receive two 'people matter' days for volunteering in your community.
• Quarterly bonuses to team members based on meeting company profitability goals.
• 401(k) investment planning with a variety of options for deferrals and a generous company match.
• Tuition Assistance: Split the cost of qualified tuition expenses up to 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years.
• Paid Parental Leave: Up to three-weeks of paid maternity leave and three-days of paid paternal leave.
• Casual dress, BBQs, holiday parties, book clubs, lunch-and-learns, and many more community-driven opportunities to bond as a team and grow as an individual.