Danaher - Seattle, WA

posted 3 months ago

Full-time - Mid Level
Remote - Seattle, WA
Computer and Electronic Product Manufacturing

About the position

Leica Biosystems' mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We're a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you're helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day. The Field Service Engineer II for Leica Biosystems is responsible for supporting the needs of our customers, which directly impacts patient health and overall well-being. This position is part of the Service Organization located in Seattle, WA. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives. You will be a part of the Field Service Team and report to the Regional Field Service Manager responsible for troubleshooting, installation, preventative maintenance, and service repair needs. If you thrive in a fast-paced role and want to work to build a world-class service organization—read on. In this role, you will have the opportunity to provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electromechanical, electronic and/or refrigeration instruments. You will also document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies. Additionally, you will actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue.

Responsibilities

  • Provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electromechanical, electronic and/or refrigeration instruments.
  • Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies.
  • Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue.

Requirements

  • Associate degree with 3+ years of technical experience OR 5+ years of equivalent technical work experience OR Bachelor's Degree in Science or related field.
  • Ability to travel - up to 90%, including frequent overnights.
  • Must have a valid driver's license with an acceptable driving record.
  • Ability to lift, move or carry equipment up to 50 lb.

Nice-to-haves

  • Previous experience in diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments.
  • Field Service Engineering and/or Networking/IT system upgrades.
  • Experience in a lab or hospital environment.

Benefits

  • Paid time off
  • Medical/dental/vision insurance
  • 401(k) to eligible employees
  • Bonus/incentive pay
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