Field Service Engineer III - (C3)

$76,960 - $106,392/Yr

Applied Materials - Saint Helens, OR

Full-time - Mid Level

Saint Helens, OR

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

As a Field Service Engineer III at Applied Materials, you will be responsible for troubleshooting hardware, solving complex problems, and enhancing equipment performance. This role involves working both in a state-of-the-art facility and at customer sites globally, where you will represent Applied Materials and contribute to a diverse team. You will independently manage installations, maintenance, and upgrades of multimillion-dollar production systems, while also training junior engineers and ensuring adherence to safety and operational guidelines.

Responsibilities

• Assist with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment.
• Follow procedures learned during training and published task plans to test equipment and diagnose technical problems.
• Complete required job documentation, safety training, and procedures for processing parts.
• Professionally represent Applied Materials to the customer, maintaining a customer-first mindset.
• Satisfy the company's and customer's on-site requirements, including safety, environmental, and COVID-19 guidelines.
• Train junior engineers on site-related safety, troubleshooting procedures, and developing a customer-first mindset.

Requirements

• An associate degree or completion of military technical training and field experience or technical certification equivalent to an associate's degree.
• 4-7 years of work experience in the semiconductor industry or another equipment support industry.
• Ability to read electrical and mechanical schematics.
• Clear and effective written/verbal communication skills, with an emphasis on documenting details.
• Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint).
• Advanced mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
• Strong knowledge of hand tools and proper usage, including a digital multimeter.
• Valid driver's license and the ability to obtain a passport.

Benefits

• Top-tier medical, dental and vision plans
• Disability insurance
• Life insurance
• Retirement plans
• Paid time off
• Health and wellness programs
• Career development and mentoring
• Sustainability and social responsibility programs
• Employee Assistance Program
• Travel Accident/Medical Benefits Abroad
• Employee stock purchase program
• Subscription to wellbeing tools
• Employee giving and volunteering programs
• Employee match of up to US$3,000 per employee per year.