Field Service Engineer III (C3)

$74,880 - $102,960/Yr

Applied Materials - Mesa, AZ

posted 3 months ago

Full-time - Mid Level
Mesa, AZ
10,001+ employees
Computer and Electronic Product Manufacturing

About the position

As a Field Service Engineer III at Applied Materials, you will play a crucial role in troubleshooting hardware, solving complex problems, and enhancing the performance of equipment used in semiconductor manufacturing. This position requires you to work both in our state-of-the-art facility and at customer sites globally, making you the face of Applied Materials and a vital part of a diverse and dynamic team. Your responsibilities will include installing, maintaining, and upgrading advanced equipment, ensuring that our customers receive world-class support for their multimillion-dollar production systems. In this senior-level role, you will work independently while also training junior engineers, sharing your expertise to foster a culture of learning and development. You will be responsible for following established procedures and task plans to test equipment, diagnose technical issues, and resolve them efficiently. Your role will also involve completing necessary job documentation and adhering to safety training and procedures, ensuring compliance with both company and customer requirements, including environmental and COVID-19 guidelines. Your ability to represent Applied Materials professionally and maintain a customer-first mindset will be essential in satisfying on-site requirements. This position demands a proactive approach to problem-solving and a commitment to delivering high-quality service to our clients.

Responsibilities

  • Assist with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment.
  • Follow procedures learned during training and published task plans to test equipment and diagnose technical problems.
  • Complete required job documentation, safety training, and procedures for processing parts.
  • Professionally represent Applied Materials to the customer, using a customer-first mindset.
  • Satisfy the company's and customer's on-site requirements, including safety, environmental, and COVID-19 guidelines.
  • Train junior engineers on site-related safety, troubleshooting procedures, and developing a customer-first mindset.

Requirements

  • An associate degree or completion of military technical training and field experience or technical certification equivalent to an associate's degree.
  • 4-7 years of work experience in the semiconductor industry or another equipment support industry.
  • Ability to read electrical and mechanical schematics.
  • Clear and effective written/verbal communication skills, with an emphasis on documenting details.
  • Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint).
  • Advanced mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • Strong knowledge of hand tools and proper usage, including a digital multimeter.
  • Valid driver's license and the ability to obtain a passport.

Benefits

  • Top-tier medical, dental, and vision plans
  • Disability insurance
  • Life insurance
  • Retirement plans
  • Paid time off
  • Health and wellness programs
  • Career development and mentoring
  • Sustainability and social responsibility programs
  • Employee Assistance Program
  • Travel Accident/Medical Benefits Abroad
  • Employee stock purchase program
  • Subscription to wellbeing tools
  • Employee giving and volunteering programs
  • Employee match of up to US$3,000 per employee per year through The Applied Materials Foundation.
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