Medtronicposted 10 days ago
$60,000 - $90,000/Yr
Full-time • Mid Level
Richmond, VA
Professional, Scientific, and Technical Services

About the position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

Responsibilities

  • Installs, operates, maintains, repairs and modifies equipment.
  • Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
  • Analyzes and evaluates products and related performance.
  • Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time.
  • Installs, upgrades and removes products ensuring coordinative engineering field change.
  • Maintains effective customer communications and relations.
  • May provide onsite training of customer support personnel.

Requirements

  • Requires minimum of 4 years of relevant experience.
  • Requires high school diploma or equivalent (United States), vocational or technical education or certification (all other countries).

Benefits

  • Health, Dental and vision insurance
  • Health Savings Account
  • Healthcare Flexible Spending Account
  • Life insurance
  • Long-term disability leave
  • Dependent daycare spending account
  • Tuition assistance/reimbursement
  • Simple Steps (global well-being program)
  • Incentive plans
  • 401(k) plan plus employer contribution and match
  • Short-term disability
  • Paid time off
  • Paid holidays
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
  • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

Job Keywords

Hard Skills
  • Community Relations
  • Customer Support
  • Product Support
  • Systems Integration
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