Field Service Engineer IV - ETCH Install Team - (C4)

$93,600 - $129,272/Yr

Applied Materials - Chandler, AZ

Full-time - Mid Level

Chandler, AZ

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

As a Field Service Engineer IV at Applied Materials, you will play a crucial role in troubleshooting and maintaining advanced semiconductor manufacturing equipment. This position involves extensive travel (70% - 90%) to customer sites globally, where you will install, upgrade, and provide support for multimillion-dollar production systems. You will work independently and also mentor junior engineers, ensuring high-quality service and adherence to safety and operational guidelines.

Responsibilities

• Install leading-edge customer equipment and perform scheduled preventative maintenance and corrective maintenance.
• Use troubleshooting and problem-solving skills to resolve complex equipment issues using company diagnostic tools.
• Generate, follow, and possibly approve documented procedures and published task plans.
• Lead projects when needed, document progress, and communicate with customers and internal business units.
• Complete required job documentation, safety training, and procedures for processing parts.
• Professionally represent Applied Materials to customers with a customer-first mindset.
• Satisfy the company's and customer's on-site requirements, including safety and environmental guidelines.
• Train junior engineers on site-related safety and troubleshooting procedures.

Requirements

• Bachelor's degree or completion of military technical training and field experience or technical certification equivalent to a bachelor's degree.
• 7-10 years of work experience in the semiconductor industry or another equipment support industry.
• Ability to read electrical and mechanical schematics and advanced knowledge of pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
• Clear and effective written/verbal communication skills, with proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Strong knowledge of hand tools and proper usage, including a digital multimeter.
• Advanced knowledge of wafer processing parameters and extensive knowledge of Applied Materials systems and company processes.
• Project management skills and ability to lead key customer and internal product meetings.
• Valid driver's license and ability to obtain a passport.

Nice-to-haves

• Experience with 200mm ETCH or 300mm semiconductor processes.
• Demonstrated ability to use calibration equipment and strong computer literacy.

Benefits

• Top-tier medical, dental, and vision plans.
• Disability insurance and life insurance.
• Retirement plans and paid time off.
• Health and wellness programs.
• Career development and mentoring opportunities.
• Sustainability and social responsibility programs.
• Employee Assistance Program and Travel Accident/Medical Benefits Abroad.
• Employee stock purchase program and subscription to wellbeing tools.