Serco - Jacksonville, FL

posted 3 months ago

Full-time - Mid Level
Remote - Jacksonville, FL
5,001-10,000 employees
Professional, Scientific, and Technical Services

About the position

Are you a Field Service Engineer and looking for a place to make a difference every day? Serco is the place for you! Discover your place through this exciting opportunity supporting our Anti-Terrorism Force-Protection (AT/FP) Naval Electronic Surveillance Systems (NESS) program and the United States Navy. This is a telecommute full-time position based out of Jacksonville, FL with frequent travel to Guantanamo Bay, Cuba. The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Program's mission is to design, procure, integrate, install and sustain the systems/equipment hardware, associated firmware, and software required to provide the ability to protect mission-critical assets and personnel from natural disasters, acts of terrorism and other human-caused disasters. The NAVFAC AT/FP Ashore Sustainment Program is executed by the NAVFAC AT/FP Ashore Program Management Office (PMO), NAVFAC Expeditionary Warfare Center (EXWC) and NAVFAC regional Facilities Engineering Commands (FECs). The primary goal of the NAVFAC AT/FP Ashore Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements. In this role, you will: Install, troubleshoot, and maintain products/equipment including alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, wide area alert, dispatch activities, and support for regional and emergency operation centers. Train employees, identify, analyze, and repair product failures, order and replace parts. Be relied upon to determine and recommend which products or services best fit the customers' needs.

Responsibilities

  • Install, troubleshoot, and maintain products/equipment including alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, wide area alert, dispatch activities, and support for regional and emergency operation centers.
  • Train employees on the use and maintenance of equipment.
  • Identify, analyze, and repair product failures.
  • Order and replace parts as necessary.
  • Determine and recommend which products or services best fit the customers' needs.

Requirements

  • The ability to obtain and maintain a DoD Secret level clearance.
  • A high-school diploma/GED.
  • 3 years+ years' experience in the field (or Bachelor's degree with 1 year of experience in the field).
  • Residence in Jacksonville, FL area with the ability to travel to Guantanamo Bay, Cuba 50% of the time.
  • A United States passport.
  • Experience with access gates and associated hardware, software, systems and manufacturers including Federal Signal, CCTV, FLIR, Lenel, Balanced Magnetic Switch, Card Readers, Access Control Logic, AMX.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Paid time off
  • Flexible scheduling
  • Professional development opportunities
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