About the position
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Responsibilities
- Provide service support to customers encompassing system commissioning, system breakdown repairs, and preventative maintenance support.
- Generate a close working relationship with the customers to enable the company to sell its product portfolio.
- Accurate completion of all field reports.
- Represent KLA Company culture and values in a respectable manner.
Requirements
- Bachelor's Level Degree OR equivalent related work experience.
- Solid background in electronics, mechanical engineering, vacuum technology, and basic knowledge of Printed Circuit Board technologies.
- Ability to solve and diagnose Pneumatic, Vacuum, Electronic (AC and DC), and Computer issues to the component level.
- Solid understanding of WinNT, Win XP, Win7 & 10, Linux, as well as MS Office products.
- Excellent communication and customer interfacing skills.
- Good interpersonal skills.
- Adaptable approach to working hours, locations, and conditions.
- Ability to work alone or unsupervised for extended periods, often in difficult conditions.
- Detailed and logical approach to problem solving.
Benefits
- Medical, dental, vision, life, and other voluntary benefits.
- 401(K) including company matching.
- Employee stock purchase program (ESPP).
- Student debt assistance.
- Tuition reimbursement program.
- Development and career growth opportunities and programs.
- Financial planning benefits.
- Wellness benefits including an employee assistance program (EAP).
- Paid time off and paid company holidays.
- Family care and bonding leave.
