Field Service Engineer

About the position

Our Field Service Engineers experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for installing, updating, completing preventative maintenance and other services as needed for Medical and Industrial Microscopy and Life Science Research in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity for you to advance your technical skills in the medical device industry! Our client develops leading-edge microscopes and scientific instruments to power technological advances and touch lives in meaningful ways across its Life Sciences, Industry and Medical divisions.

Responsibilities

• Installation of new systems
• Preventative maintenance
• Basic Repairs
• Demo Installation/Deinstallation (Packing)

Requirements

• Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience
• Technical training programs preferred
• Minimum of 5 years' experience as an FSE
• Medical device or military experience required
• Ability to effectively document activity in a timely manner
• Ability to travel Regionally or Nationally as needed
• Ability for potential International Travel if needed for training (Passport Required)
• Strong customer facing, brand representative skills
• Coachable, team player
• Self-motivated individual who can work independently or collaboratively within a team
• Have the ability and has completed all required client trainings for the required platforms
• An active and unrestricted drivers license, and a personal vehicle for local work-related assignments are both required
• Must be within 45 minutes - 1 hour of INTERNATIONAL or MAJOR AIRPORT
• Candidates within thirty (30) miles of major airport preferred
• Weekly travel required

Nice-to-haves

• Background in biomedical, networking, military, or field-based technician roles
• Experience working in a technical role within a healthcare environment
• Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.

Benefits

• Potential base pay range of $40-45 per hour
• Incentive plans, bonuses, and/or other forms of compensation may be offered
• Range of health and welfare and/or other benefits