Field Service Engineer

About the position

ATS Scientific Products is searching for a Field Service Engineer to join the team covering our Des Moines, IA territory! If you're a skilled HVAC or refrigeration technician/engineer who’s ready to move beyond basic service calls and join a company where your skills will be challenged, valued, and expanded we want to hear from you. Take your technical expertise into the exciting world of high-end scientific equipment, solve problems and make an impact! This job gets you out of the shop and into the field traveling to customer sites with a high degree of autonomy. Responsibilities include the service, maintenance, repair, testing and calibration of complex equipment. Experience in refrigeration, compressors and systems; as well as the ability to read and interpret blueprints, electrical, pneumatic, and hydraulic schematics and experience with troubleshooting and repair of freeze-dryers is a plus.

Responsibilities

• Perform mid-level to advanced customer support activities including equipment installation, equipment and/or product troubleshooting and repair, equipment maintenance, and assist with equipment testing, start-up, and validation activities as needed
• Responsible for supervising and/or executing field installation and testing of equipment
• Responsible for customer technical support (product/equipment troubleshooting) including support via phone, online, or in the field
• Act as single point of contact for customer, soliciting internal technical support as needed, managing sub-contractors as needed
• Maintain broad equipment, process, and manufacturing knowledge critical to supporting equipment
• Works independently with minimal technical supervision
• Autonomous troubleshooting of various models of SP Scientific Equipment

Requirements

• Able to independently coordinate/perform the installation of complex, structural capital equipment
• Able to assemble complex, often large, mechanical assemblies
• Independent troubleshooting of complex mechanical and refrigeration systems
• Able to perform manufacturing processes such as brazing, welding, etc
• Independently able to decipher electrical, mechanical, and process flow schematics
• AAS in electrical, mechanical, or mechanic disciplines or equivalent work experience
• Refrigeration (EPA Universal Card) Required or can be obtained within 120 days post hire
• Basic understanding of PLC Controls including ladder logic
• Familiarity and use of test equipment
• Familiarity and use of hand tools
• Plumbing, including piping and brazing
• Electrical/Electronic knowledge
• Understanding of technical instructions, schematics, blueprints and specifications
• Mechanical Skills
• Computer Skills
• Degree or Certificate from approved two-year college or technical school in related field, five years related experience, or equivalent education and experience

Benefits

• We provide a wide range of innovative and high-quality scientific products that improve people’s lives
• We offer a robust health and welfare benefits package that includes Life, Health, Dental, Vision
• We offer 401(K) including company match, Paid Time Off annually + Paid Holidays
• You will enjoy career Advancement Opportunities and Tuition Assistance to help you achieve your goals and continue your career growth