Field Service Engineer

About the position

We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force – across the globe at over 80 TRUMPF locations. This opportunity reports into our Farmington, CT office and is offered as 100% remote.

Responsibilities

• Travel to install, service, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico
• Provide high-quality technical service to customers to ensure optimal sheet metal machine performance
• Document customer machine information and technical conditions and make improvement suggestions
• Train customers to operate and/or service machines to ensure maximum productivity
• Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success.

Requirements

• Hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics
• Focused on customer service and quality
• Technologically savvy and experienced in software and file management
• Eager to travel 100%

Nice-to-haves

• Flexible
• Professional
• Curious
• Bold

Benefits

• Competitive salary
• A generous benefits package that includes medical, vision, dental, 401K plans, and parental leave
• Opportunities to advance and further your career