Field Service Engineer

About the position

WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today!

Responsibilities

• Performs on-site service and repair of semiconductor processing equipment
• Troubleshoots equipment problems
• Maintains records and reports as required
• Coordinates activities with peers, supervisor(s), and customers to minimize equipment downtime and interruptions
• Orders and installs parts
• Responds to emergency service calls as required
• Instructs customer operating technicians on system operation and maintenance
• Perform upgrades and modifications to equipment as needed
• Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials
• Responsible for the upkeep, maintenance, and security of company property including vehicles, tools, etc.
• Maintain standards of conduct acceptable to both WGNSTAR and customers to maintain credentials for being on customer site(s)

Requirements

• 0+ years previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment
• Electrical/Electronics and Mechanical aptitude is required as well as an ability to use appropriate tools
• Knowledge of electrical diagnostic instruments and shop/hand tools
• Ability to read electrical schematics and blueprints and diagnose/troubleshoot electromechanical devices
• Thorough understanding of technical issues involving the maintenance, repair, and/or installation of company equipment and company procedures are required
• Travel out of State for training and/or occasional overnight travel to the factory, training facilities, and customer locations may be required
• International travel may be required for short-term projects or training
• Must be flexible with all shifts, days/nights
• Excellent customer interface skills are required
• Minimum Education of High School Diploma required

Nice-to-haves

• Associates Degree in Mechanical, Electronics, Engineering or Technology preferred

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Paid Vacation
• Select Holidays
• Overtime Opportunities
• On-site Facilities
• Career Development Opportunities