Field Tech I

Corix • Elgin, IL

252d • $19 - $25

About The Position

The Nexus Water Group team has an opportunity for a Field Tech I. Responsible for the accurate and timely reading and recording of water meters to facilitate customer billing; to identify water meter equipment problems; and to perform minor water meter and/or system maintenance. This position will travel between service areas near Elgin, IL. Schedule is Monday through Friday. After-hour and weekend on-call support may be required. Must be available to work shift work; weekend scheduling may be required.

Requirements

• Requires at least 2 years of mechanical work experience
• High school Diploma or GED
• Must maintain a valid driver's license.

Nice To Haves

• Water meter reading experience preferred
• May be in process of obtaining Distribution and/or Collections Systems certificate or first-level plant operating license.

Responsibilities

• Maintain accurate and up-to-date records.
• Document customer interaction and Field Activities in CC&B.
• Act as liaison between the customers and customer service personnel for problem/complaint resolution.
• Respond to customer inquiries regarding meter reading schedule, billing, how meters are read and other customer service related matters.
• Provide on-site customer communication.
• Assist with maintaining mechanical, electrical and piping systems for area water/wastewater facilities, collections and distribution systems.
• Constant, independent travel daily between worksites on Company time.
• Must work On-Call in rotation as scheduled; responds to emergency situations as required.
• Perform minor meter maintenance and repair duties.
• May walk 5 - 10 miles per day over established route, reading between 200 and 1200 meters per day and records volume used by residential and commercial customers.
• Determine consistency of meter readings; reports unusual cases of water usage to supervisor.
• Inspect meters and connections for defects, damage and unauthorized connections; ensures meters are registering properly. Indicate irregularities on forms for necessary action by servicing department.
• Turn off service for nonpayment of charges in vacant premises, or on for new occupants.
• Assist with ordering parts and job costing.
• Assist with the installation and disconnection of water meters and sewer services.
• Perform other related duties as assigned.

Benefits

• Hourly rate $19.00 - $25.00
• Starting at 3 weeks annually paid time off and paid company holidays
• Health, dental, prescription and vision benefits starting the first day of the month after your start
• Company provided life insurance
• Employee Assistance Program
• Employer contribution to 401(k) plan, vested at 100% after 30 days
• Professional development opportunities through training, professional certifications, and education allowance
• Employee Resource Groups (ERG)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Specialty Trade Contractors
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees