Fulton Financial - Allentown, NJ

posted 30 days ago

Full-time - Entry Level
Allentown, NJ
Credit Intermediation and Related Activities

About the position

This is a full-time career opportunity (approximately 40 hours per week) based out of our Monmouth County financial center in Allentown, NJ. Must be available to be scheduled around branch operation hours (no Sundays). Responsible for providing an exceptional Financial Center customer experience by handling every customer need from service to sales with passion and enthusiasm. Focus on customer-centric conversations to deepen relationships and be a trusted advisor. Be a role model and leader in the center. Oversee financial center operations while adhering to all compliance and risk policies and procedures. Coach and mentor team members to ensure team and individual goals are achieved.

Responsibilities

  • Drive proactive sales conversations by engaging in outbound calls, handling inbound contact center inquiries, scheduling appointments, and actively engaging customers in the lobby with a goal of identifying sales opportunities and converting them into tangible outcomes.
  • Maintain sound risk and compliance practices by ensuring the Financial Center operates within the parameters of applicable regulations and company policies.
  • Utilize the CRM (Customer Relationship Management) system and other resources to foster relationship-building conversations with customers and ensure a consistent approach to new customer onboarding and expanding existing relationships.
  • Contribute to teambuilding and performance excellence in the financial center by collaborating closely with the Financial Center Manager, to assist in building and nurturing a high-performing team.
  • Actively participate in off-site networking events and community initiatives that will bolster our brand presence and strengthen ties within the local community.

Requirements

  • High School Diploma or equivalent (Required)
  • 3 or more years related business or sales experience (Required)
  • Proactive and result oriented (Required)
  • Highly collaborative with Fulton partners and other team members (Required)
  • Excellent communication skills and ability to have needs-based conversations (Required)

Nice-to-haves

  • Bachelor Degree or the equivalent experience, Specialty: business or other related (Preferred)
  • 1 or more years supervisor or team leader (Preferred)

Benefits

  • Medical plans with prescription drug coverage
  • Flexible spending account or health savings account
  • Dental and vision insurance
  • Life insurance
  • 401(k) program with employer match
  • Employee Stock Purchase Plan
  • Paid time off programs including holiday pay and paid volunteer time
  • Disability insurance coverage
  • Maternity and parental leave
  • Adoption assistance
  • Educational assistance
  • Robust wellness program with financial incentives
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