Financial Counselor

Part-time - Entry Level

Bristol, PA

501-1,000 employees

Hospitals

About the position

The Financial Counselor - Patient Accounting role at Lower Bucks Hospital involves determining patient financial liability based on their insurance benefits and advising them prior to scheduled procedures. This position is crucial in ensuring patients are informed of their financial responsibilities and assists them in making necessary arrangements for payment. The counselor will also verify insurance eligibility, assist with Medicaid authorizations, and maintain effective communication with patients and healthcare staff.

Responsibilities

• Determine patient liability based on benefits and advise patients of their financial responsibility prior to scheduled elective procedures.
• Notify patients of their financial responsibility and make collection arrangements before services are rendered for elective care.
• Verify insurance eligibility and benefits for emergent and urgent admissions, procedures, or other services, ensuring communication of patient responsibility.
• Secure accurate patient demographic and insurance information, updating patient account information as needed.
• Assist patients in making arrangements for their financial responsibility by the time of discharge for emergent or urgent services.
• Screen and refer patients for possible linkage to state, county, or other government assistance programs, as well as charity or discounts as per facility policies.
• Work closely with Case Management to secure Medicaid/Medical treatment authorizations as needed.
• Maintain effective communication skills, including verbal, written, and telephone communication.
• Demonstrate proficiency in mathematical skills.

Requirements

• High School Graduate or GED Equivalent required.
• Knowledge of standard insurance companies and verification requirements.
• Well versed in authorization processes for all payers.
• Ability to multi-task and prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer service experience required.

Benefits

• Competitive salary
• Part-time hours
• Opportunity to work in a community-focused environment