Financial Operations Specialist

$44,010 - $54,180/Yr

Oeuvre Nationale Belge d'Entraide - Conshohocken, PA

Full-time - Entry Level

Conshohocken, PA

Publishing Industries

About the position

The Financial Operations Specialist at Onbe will be a key member of the Financial Operations Team, working closely with the Client Support team to ensure the success of client programs. This hybrid role involves order processing, reconciliation work, revenue share calculations, and contract reviews, all aimed at enhancing client satisfaction and operational efficiency.

Responsibilities

• Allocate client funds according to remittance instructions and manage order processing for client programs.
• Assist clients with file errors by opening support tickets and guiding successful re-uploads.
• Reconcile client accounts and resolve any identified variances.
• Review client contracts to understand and apply contracted fees accurately.
• Manage finance-related tasks submitted through the internal ticketing system.
• Support month-end close activities, including reconciling Accounts Receivable and processing revenue share payments.
• Respond to day-to-day client emails and handle escalations.
• Create support tickets for client team requests and follow through to resolution.

Requirements

• Strong organizational skills to manage multiple inquiries efficiently.
• Ability to prioritize and organize tasks with minimal supervision.
• Highly detail-oriented to ensure accuracy in work.
• Effective team player with strong collaboration skills.
• Responsive and committed to providing timely responses to inquiries.
• Strong problem-solving and analytical skills, applying critical thinking to daily tasks.
• Experience in Operations or Order Processing.
• Background in Accounting or Finance is preferred.
• Proficient in using tools like Teams, Outlook, and JIRA.

Nice-to-haves

• Experience in a fast-paced FinTech environment.
• Familiarity with financial reconciliation processes.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Open paid time off
• Paid time off
• Parental leave
• Vision insurance