This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
Goldenwest Credit Union is a premier non-profit financial cooperative dedicated to providing exceptional member service to our members in Utah and Idaho. As a Financial Service Representative, you will play a crucial role in assisting members and prospective members with various financial transactions, including currency exchanges, account openings, and consumer loan applications. This part-time position offers a guaranteed base wage of $15 per hour, with opportunities for bonuses and incentives based on performance. Our employees enjoy a supportive work environment where they can grow and develop their skills while making a positive impact on the community. We are committed to fostering a culture of teamwork and collaboration, where every employee is valued and encouraged to contribute to our mission of helping people. In this role, you will be expected to cultivate and manage long-term, trusting relationships with our members. You will complete teller transactions, open new accounts, and process consumer loan applications. Additionally, you will assist members over the phone and ensure that their financial needs are met by pairing them with the appropriate credit union products and services. Consistent follow-up with members is essential to maintain trust and satisfaction. You will also be required to comply with all regulations as mandated by law and actively participate in continuing education related to your career development within the credit union. Ideal candidates will exhibit an energetic, friendly, and positive attitude, demonstrating a commitment to doing the right thing and striving for continuous improvement. Strong critical thinking and problem-solving skills, along with meticulous attention to communication, are essential for success in this position. We are looking for individuals who are dedicated to earning and maintaining member trust and who present themselves professionally in both appearance and action.
Responsibilities
- Cultivate and effectively manage long-term, trusting relationships with members.
- Complete teller transactions accurately and efficiently.
- Open new accounts for members and prospective members.
- Process consumer loan applications in a timely manner.
- Assist members by phone while business is being developed.
- Pair corresponding credit union products and services with members' financial needs.
- Provide consistent follow-up with members to ensure satisfaction.
- Comply with all regulations as required by law.
- Actively participate in continuing education related to credit union career development.
Requirements
- High school diploma required.
- Prior retail or consumer lending experience is preferred.
Nice-to-haves
- Experience in communication skills is a plus.
Benefits
- 401(k) matching
- Paid time off
- Tuition reimbursement
